Effective August 1, 2019, the School Crossing Guard Program has transferred to the City of Toronto. All requests and inquiries related to the program should now be made through the City of Toronto. If you receive any inquiries about the program, please redirect them to the City of Toronto by call 3-1-1 or visiting toronto.ca/SchoolCrossingGuard for details on the program. Frequently Asked Questions: Who do I contact if I have a complaint about a crossing guard at a certain location? For example, a guard not showing up or having poor conduct?

• Please contact 3-1-1 about the issue and it will be directed to the City’s School Crossing Guard Program team to get resolved.

Will school crossing guard locations remain the same?

• Starting September 2019, each school can expect the same school crossing guard locations be served in their respective school area. The map and list of school crossing guards in the City ward that the school is in can be found at toronto.ca/SchoolCrossingGuard.

How do I request a new school crossing guard location?

• Please visit toronto.ca/SchoolCrossingGuard for instructions on how to submit an application for a new school crossing guard location.

How can someone apply to become a school crossing guard?

• Please visit toronto.ca/SchoolCrossingGuard for instructions on how to apply to be a new school crossing guard.

Who can I contact if I have other questions? If you have questions about the program, please email SchoolCrossingGuard@toronto.ca.